Scheduled Onsite Service in The United States

Scheduled Onsite Service is for non-urgent situations. Like adding a feature, a new alarm to your existing design, or tweaking your program to improve performance. Call us to schedule a day that works best for you and experience the most trusted scheduled PLC support company that services in the United States.

PLC Paramedics will provide a technician to modify a control panel you currently have or add a new component or function. If a drawing is required, we can work off of your design or drawings, or we can provide those for you too.

1. How does Scheduled Service Work?

When you want to add a new feature to your program, like a new alarm, or have your program changed to improve performance or any other type of non-urgent change, Scheduled Onsite Service is for you.

2. How is Scheduled Service defined?

Our Scheduled Onsite Service in the United States is defined as service scheduled with at least (2) business days’ notice during normal business hours (8 am – 4 pm). Emergency Service takes priority of Scheduled Service due to its urgency and may cause a Scheduled Service to be rescheduled.

3. What is the price?

The cost of Scheduled Service for those customers without a Service Agreement is $160/hr, Portal to Portal, with a (4)hr minimum ($640).

4. What happens if we cancel our scheduled service?

If you cancel your Scheduled Onsite Service and contact us before someone has been dispatched there will be no charge. If someone has already been dispatched when you cancel, you will be charged for two hours ($320) or actual travel time incurred whichever is greater.

5. What if I need more information?

Email us at Info@PLCparamedics.com or call (text) us at 410-457-4577 for additional information