PLC & Automation Program Backups for the United States
PLC Program Backup is the first (and most important) step to being totally supported. All programmable devices (PLCs, HMIs, VFD, Temperature Controllers, etc.) contain custom programs and configurations that are customized for your application. Without having YOUR OWN COPY of these files, you are at the mercy of the company that originally provided you the equipment to have one. Because of this, we offer Program Backup software services everywhere in the United States to our customers so that you can be fully supported.
1. How does PLC Program Backup Work?
Either you can provide pictures of all the required devices for PLC Program Backup, or we can make a site visit to review the devices you wish to have supported by program backups. After that, we can provide you with a one-time quote for the cost of the PLC Program Backup. Once the quote is accepted, we can schedule a time to come to the facility and make program back-ups and place tags (see picture) inside your control cabinets.
After all the program back-ups are organized, we keep your customer file containing all your programs and send you a copy on request, the same business day. This is your insurance policy against a future hardware failure!! We also keep a copy of your programs. Then in the future, whenever you have a problem with the device you can simply open the Control Cabinet and contact us with the name of the program and we can dispatch someone immediately.
2. How much do PLC Program Backup Cost? –
We can work with you regarding payment for program back-ups, starting as little as $500/month, with no interest charges. Or we can discuss payment terms that work within your budget.
3. What if I want to use another Vendor for support?
Of course, we want you to choose us for your future support, but you are under no obligation to do so. The PLC Program Backup file we provide to you is yours to keep and use however you want.
4. What if I need more information?
Email us at Info@PLCparamedics.com or call (text) us at 410-457-4577 for additional information on our PLC backup software services.
Frequently asked questions
What should I do if my PLC program is lost and there is no backup?
Check whether the company that supplied the machine still has a copy. If nobody has one, the program has to be rebuilt from memory, old printouts or from scratch, while the line waits. Call or text us at 410-457-4577: we program almost all types and brands of PLCs, from the 1980s to today.
How does a PLC program backup work?
You send us pictures of the devices, or we visit your site to review them with you. We give you a one-time quote. Once you accept it, we come to your plant, back up each device and place a tag inside each control cabinet that names the program.
Which devices should we back up?
Every programmable device with a custom program or settings: PLCs, HMIs, drives (VFDs), temperature controllers and more. If one fails and nobody has a copy, the replacement part arrives blank.
Who keeps the backup files, and can we use another vendor?
We keep a copy of your programs. The backup file is yours to keep and use however you want, and you are under no obligation to use us for future support.