PLC Service Agreement

Our PLC and HMI Customers Rely on our Quick Response and Repair Expertise

Are you struggling to find PLC emergency repair support in a timely manner? Is downtime costing you a fortune in sales and overtime? Our on-site PLC Paramedics programming technicians are constantly ready to serve you on a moment’s notice. When a critical piece of machinery is down and you’re losing production by the minute, you want support within hours, not days. PLC Paramedics provides responsive and immediate support through our First Response Service Agreement.

Download Your PLC First Response Service Agreement Brochure

Priority Service

We strive to give responsive and timely PLC or HMI support to all our customers. That’s how we’ve earned our reputation. Customers with First Response Service Agreements are given priority service, which can save you time and money on a Friday morning when a critical piece of machinery goes down.

A PLC Paramedics First Response Service Agreement keeps your plant operating and decreases plant down time. More than that…

• you are always placed at the front of the list for emergency repair visits
• properly tagged equipment saves on your repair time
• the likelihood of costly, downtime repairs is greatly reduced
• you are always in the know about repairs

What to expect when you are one of our customers with a service agreement:

• 2 field check-up visits a year
• system back up that safeguards your plant from PLC failure, human error and other common hazards
• no rate-jacking: guaranteed pricing for length of agreement
• professional, knowledgeable technicians who will get you up and running in no time

Service Agreement Benefits

• No-Cost Initial Consultation
• Equipment Tags (Minimize Repair Times)
• Program Backups
• Flexible Payment Options
• Guaranteed Pricing (Know Your Cost)
• Site Check-Up Surveys
• Field Support Hours Included (Including Travel Time)
• Service Calls Included
• Receive Priority Response